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Providing Value to Customers
LINTEC Group’s Approach
“We adhere to the fundamentals of manufacturing. We shall develop, manufacture, and sell quality, environment-friendly, and safe products, and pursue business activities that are trusted by all stakeholders.” While upholding this Quality Policy, the LINTEC Group is making efforts for improving the added value of our products and services to meet customer expectations.
Improving Customer Satisfaction
Promoting One-stop Development
LINTEC’s Research & Development Division promotes “one-stop development,” which is an approach whereby product design is performed in consideration of the establishment of the mass production process from the early development stage. The Advanced Technology Building of the Research Center is equipped with large test facilities for adhesive coating and silicone coating, and the scale of these facilities is nearly equivalent to that of mass production machinery found in a plant. By capitalizing on these facilities to conduct prototyping, formulation design and process design can be advanced simultaneously, which leads to faster development of new products and their earlier introduction into the market. In addition to this “one-stop development,” we are accelerating design optimization by using machine learning. In fiscal 2022, the division applied Materials Informatics★ for development of environment-friendly adhesives and succeeded in quickly deriving conditions to achieve the target performance from among over 1,000 combinations of material types and component amounts.
- ★Materials Informatics: Information science method that utilizes statistical analysis in the field of materials development
![Advanced Technology Building](/sustainability/social/customer/images/customer_img02.jpg)
![Test coaters for mass production](/sustainability/social/customer/images/customer_img03.jpg)
Disclosing Product Information
To ensure the safe and secure use of our products by customers, the LINTEC Group provides product information through our website and written documents. The information regarding product characteristics is available from a broad range of materials, such as technical documents and product specifications that state the product structure and physical property standards, as well as Safety Data Sheets (SDSs) issued by LINTEC and chemical content survey reports. Information on product features, promotional items, product lineups, and others is available online.
We will continue to produce high-quality products and disclose information properly.
- Note:Click above to go to the Products page.
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