LINTEC Group is based on the company motto “Sincerity and Creativity.” Individual employees work on manufacturing with an awareness of quality, the environment and safety. We are taking on new challenges, never satisfied with the status quo, to deliver safer, more reliable products. The LINTEC Group continues to address challenges in manufacturing for the future.

• LINTEC Group Quality, Environmental and Business Continuity Policies

The LINTEC Group has established a quality assurance system based on ISO 9001^★. In Japan, we have integrated the quality assurance systems of six divisions into a group-wide QMS. For group companies outside Japan, the quality assurance system has been set up and put into operation at 12 business sites.
In fiscal 2022, LINTEC started further quality improvement initiatives with reinforced quality assurance and quality control and effective QMS operation under the new quality assurance system.
Under the new organization, we will enhance collaboration between business activities and quality assurance and the integration of QMS activities, with the aim of building a customer-oriented quality assurance system founded on manufacturing.

• ★ISO 9001: The international standard for quality management systems (QMS).

The LINTEC Group considers it is important to integrate the quality management system (QMS) into business processes and implement the QMS effectively so as to maintain and improve the quality of products and services and prevent quality-related accidents.
To this end, LINTEC provides education programs in three stages: basic training for understanding QMS requirements, operation training for implementing the QMS effectively, and training for developing internal auditors.
Efforts are also focused on reinforcement of the quality management system. As a new initiative starting from fiscal 2022, LINTEC held quality management training using the statistical problem solving techniques as a tool to deepen understanding of the concept of quality control in the manufacturing process and improve the ability to detect and analyze defects.
Training for data management using BI tools^★ is also conducted.
We will continue these activities, aiming to provide products and services that are trusted by customers.

• ★BI (Business Intelligence) tools: Tools to help prompt decision-making by gathering and analyzing a large amount of accumulated data.

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• Notes:1. Ratio of quality accidents at LINTEC CORPORATION, TOKYO LINTEC KAKO, INC., and SHONAN LINTEC KAKO, INC.
  
  2. Ratio to the number recorded in fiscal 2010 as 100%.

VOICE My Next Stage

MACTAC supports a partnership in safety, quality and operational excellence in our products to support our team and our customers’ team. Our Quality Policy states that the success of MACTAC relies on a sustainable quality culture at the core of all its processes and business activities. This is the foundation MACTAC builds its trust on with its customers, suppliers and partners. MACTAC is committed to developing and manufacturing quality, environmentally friendly and safe products that exceed our customer expectations. Our goal is to provide today’s needs and anticipate tomorrow’s. MACTAC is committed to its Quality Management System through compliance, objectives and continuous improvement through employee involvement and teamwork. With this goal in mind, the team has been focusing on three key areas of our Quality Management System.

1. ISO 9001: 2015 Quality management system
   Our Spinnaker Troy, Ohio manufacturing facility is currently in the process of receiving their ISO 9001 certification and scheduled for 3rd quarter 2023. Once this is completed, all of our domestic manufacturing facilities will be ISO 9001:2015 certified.
2. Quality Summit
   The MACTAC and Spinnaker Quality Leaders for each area of manufacturing, supplier management, claims and regulatory meet to review and build our quality plans for the current and future year, during our annual Quality Summit.
3. Project LINKS
   LINKS will provide a new architecture for managing quality in our ERP (Enterprise Resources Planning) system, across our manufacturing facilities and finishing and distribution centers. Our team has aligned on specific quality applications that will be used across the network. Developments have been made that have allowed us to challenge the current processes for improvements, promote standardization, enhance customer facing documents and a variety of other areas.

We strive to constantly improve our customer’s overall experience with MACTAC.

The LINTEC Group handles many materials for industrial products, which relate to a large component of its businesses. Being aware that some of the materials we offer contain hazardous chemicals, we work to ensure that such materials will never affect users, specifically by selecting appropriate raw materials in compliance with standards and guidelines based on the RoHS Directive^★, the Industrial Safety and Health Act, and other regulations, and takes careful measures to prevent contamination during manufacturing processes. In fiscal 2022, no instances of noncompliance or violation were reported in relation to our business activities. With regard to the newly added restricted substances, we will conduct investigations into substances contained in them, and will consider the use of alternatives if necessary.

• ★RoHS Directive: Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment issued by the EU.