2011201820192020202120221004339373535* 5S: Seiri (organizing), seiton (clearing up), seiso (cleaning), seiketsu (cleanliness), and shitsuke (discipline) in Japanese10080604020an index of major quality incidents, and we reduced the level of the index to 35 in the fiscal year ended March 31, 2022. We construct and actualize management systems that enable us to take swift action if a quality incident should occur, collecting information, analyzing causes, and working toward preventing a recurrence. This framework is in place in Japan and overseas.0(Fiscal years ended March 31)Percentage of Quality Incidents versus FY201157 Zero-Accident CultureSafety is the top priority in LINTEC Group plants, which are operated with the aim of preempting injuries to personnel. We have formulated safety and hygiene policies in compliance with the ISO 45001 standard for occupational health and safety man-agement systems, and our practices include risk assessment, which enables us to put safety standards in place; hazard predic-tion exercises; and the rigorous pursuit of our 5S* activities through various types of safety patrols. Safety and hygiene com-mittees hold monthly meetings at all our sites to enable us to ascertain progress of our safety activities and share information. In addition, we have held a safety conference for domestic plant safety officers for the exchange of information about each plant’s initiatives. We will continue activities on multiple fronts in accor-dance with our zero-accident culture. Efforts toward Business ContinuityThe Group is working to strengthen its systems that enable busi-ness operations to continue or restart quickly if struck by a disas-ter. All the Company’s locations in Japan, subsidiaries TOKYO LINTEC KAKO, INC., and LINTEC SPECIALITY FILMS (TAIWAN), INC., have obtained certification under ISO 22301:2012, the inter-national standard for a business continuity management system (BCMS). In relation to these systems, study meetings and drills are held at all sites so that in the event of a natural disaster or accident that disrupts business operations, we can ensure the safety of our employees and then recommence the supply of products promptly, minimizing impact on our customers and other stakeholders. We also evaluate the business continuity capabilities of suppliers of raw materials that are critical in securing stable supplies of our products. Additionally, we request that these sup-pliers introduce a business continuity plan (BCP) and establish a system for implementing it on an organization-wide basis. Thorough Quality ManagementThe LINTEC Group is advancing the acquisition of certification under ISO 9001:2015, an international standard for a quality man-agement system (QMS). We are unifying the previous quality assurance systems, which had been implemented by each busi-ness operation, into a single Group QMS, and we received certifi-cations at 12 locations overseas. Furthermore, we are realizing rigorous quality management with daily inspections on the pro-duction front lines and, in addition, we continually carry out employee education targeting the maintenance and enhancement of quality and the prevention of quality-related issues. This educa-tion is provided for people working in production or sales. Also, with the cooperation of suppliers, we are making sure to control quality issues resulting from materials by stabilizing the quality of procured materials. When comparing major quality incidents by year, the fiscal year ended March 31, 2011, is set as 100 in Fair TransactionsThe basic policy of the LINTEC Group is to conduct fair and trans-parent transactions with suppliers based on the principle of free competition. We conduct procurement activities in compliance with laws and social norms. In addition, we ask suppliers to con-sistently implement CSR activities from multiple perspectives, including respect for human rights, occupational health and safety, information security, and corporate ethics. In the fiscal year ended March 31, 2022, we continued working to maintain and strengthen partnerships and to promote CSR procurement. Through the distribution of a questionnaire, we evaluated major suppliers in such areas as management, labor, service, quality, and the environment.
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