Integrated Report 2020

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Foundation50LINTEC Integrated Report 2020Societycapabilities of suppliers of raw materials that are critical in secur-ing stable supplies of our products. Additionally, we request that these suppliers introduce a business continuity plan and establish a system for implementing it on an organization-wide basis. Thorough Quality ManagementThe LINTEC Group is advancing the acquisition of certification under ISO 9001: 2015, an international standard for quality man-agement systems (QMS). We are taking steps to further bolster our systems, such as unifying the previous quality assurance systems, which had been implemented by each business operation, into a single Group QMS. Furthermore, we are realizing rigorous quality management with daily inspections on the production front lines, and in addition we continually carry out employee education target-ing the maintenance and enhancement of quality and the preven-tion of quality-related issues. This education is provided for people working in production or sales. Also, with the cooperation of raw materials producers, we are making sure to control quality issues resulting from materials by stabilizing the quality of procured materials. When comparing major quality incidents by year, the fiscal year ended March 31, 2011, is set as 100 in an index of major quality incidents, and we reduced the level of the index to 37 in the fiscal year ended March 31, 2020. We construct and actualize management systems that enable us to take swift action if a quality incident should occur, collecting information, analyzing causes, and work toward preventing recurrence. This framework is in place in Japan and overseas.Percentage of Quality Incidents versus FY2011 Fair TransactionsThe basic policy of the LINTEC Group is to conduct fair and trans-parent transactions with suppliers based on the principle of free competition. We conduct procurement activities in compliance with laws and social norms. In addition, we ask suppliers to consistently implement CSR activities from multiple perspectives, including respect for human rights, occupational health and safety, 2011201820172016201920201008060402003739436161100%(Fiscal years ended March 31) Zero Accident CultureSafety is the top priority in LINTEC Group plants, which are oper-ated with the aim of preempting injuries to personnel. We have formulated safety and hygiene policies in compliance with the ISO 45001 standard for occupational health and safety management systems, and our practices include risk assessment, which enables us to put safety standards in place; hazard prediction exercises; and the rigorous pursuit of our 5S* activities through various types of safety patrol. Safety and hygiene committees hold monthly meetings at all our sites to enable us to ascertain prog-ress in our safety activities and share information. In addition, we have held a safety conference for domestic plant safety officers for the exchange of information about each plant’s initiatives. We will continue activities on multiple fronts in accordance with our zero accident culture.* 5S: Seiri (organizing), Seiton (clearing up), Seiso (cleaning), Seiketsu (cleanliness), and Shitsuke (discipline) in JapaneseAchievement of Accident-Free Operations in the Fiscal Year Ended March 31, 2020(April 1, 2019, to March 31, 2020)Date achievedBusiness siteAchievementMarch 2020Kumagaya PlantNo accidents in the yearResearch CenterSame as aboveChiba PlantSame as aboveShingu Plant (including Niihama Plant)Same as aboveKomatsushima PlantSame as above Efforts toward Business ContinuityThe Group is working to strengthen its systems that enable busi-ness operations to continue or restart quickly if struck by a disas-ter. All the Company’s locations in Japan, subsidiaries TOKYO LINTEC KAKO, INC., and LINTEC SPECIALITY FILMS (TAIWAN), INC., have obtained certification under ISO 22301:2012, the inter-national standard for business continuity management systems (BCMS). In relation to these systems, study meetings and drills are held at all sites so that, in the event of a natural disaster or accident that disrupts business operations, we can ensure the safety of our employees and then recommence the supply of products promptly, minimizing impact on our customers and other stakeholders. We also evaluate the business continuity