Integrated Report 2019
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ESG52LINTEC INTEGRATED REPORT 2019SocietyThorough Quality ManagementNineteen LINTEC Group sites in Japan and overseas have been certified under ISO 9001: 2015, an international standard for quality management systems (QMS). We are taking steps to further bolster our systems, such as unifying the previous quality assurance systems, which had been implemented by each business operation, into a single Group QMS. Furthermore, we are realizing rigorous quality management with daily inspections on the production front lines, and in addition we continually carry out employee education targeting the maintenance and enhancement of quality and the prevention of quality-related issues. This education is provided for people working in production or sales. Also, with the cooperation of raw materials producers, we are making sure to control quality issues resulting from materials by stabilizing the quality of procured materials. When comparing major quality incidents by year, the fiscal year ended March 31, 2004, is set as 100 in an index of major quality incidents. We reduced the level of the index to 9 in the fiscal year ended March 31, 2019. We construct and actualize management systems that enable us to take swift action if a quality incident should occur, collecting information, analyzing causes, and work toward preventing recur-rence. This framework is in place in Japan and overseas.Percentage of Quality Incidents versus FY2004Efforts toward Business ContinuityThe Group is working to strengthen its systems that enable business operations to continue or restart quickly if struck by a disaster. All the Company’s locations in Japan, subsidiaries TOKYO LINTEC KAKO, INC., and LINTEC SPECIALITY FILMS (TAIWAN), INC., have obtained certifica-tion under ISO 22301:2012, the international standard for business continuity management systems (BCMS). In relation to these systems, study meetings and drills are held at all sites so that, in the event of a natural disaster or accident that disrupts business operations, we can ensure the safety of our employees and then recommence the supply of products promptly, minimizing impact on our customers and other stakeholders. We also evaluate the business continuity capabilities of suppliers of raw materials that are critical in securing stable supplies of 200420172016201520182019100806040200910131214100%(Fiscal year ended March 31)Zero Accident CultureSafety is the top priority in LINTEC Group plants, which are operated with the aim of preempting injuries to personnel. Our practices include risk assessment, which enables us to put safety standards in place; hazard prediction exercises; and the rigorous pursuit of our 5S* activi-ties through various types of safety patrol. Safety and hygiene committees hold monthly meetings at all our sites to enable us to ascertain progress in our safety activities and share information. In addition, we have held a safety conference for domestic plant safety officers for the exchange of information about each plant’s initiatives. We will continue activities on multiple fronts in accordance with our zero accident culture.* 5S: Seiri (organizing), Seiton (clearing up), Seiso (cleaning), Seiketsu (cleanliness), and Shitsuke (discipline) in JapaneseAchievement of Accident-Free Operations in the Fiscal Year Ended March 31, 2019(April 1, 2018, to March 31, 2019)Date achievedBusiness siteAchievementMarch 2019Agatsuma PlantNo accidents in the yearTOKYO LINTEC KAKO, INC.Same as aboveChiba PlantSame as aboveShingu Plant(including Niihama Plant)Same as aboveHands-on safety education at the Safety ConferenceSafety inspection tour by the President

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